Shipping Policy
From our workshop to your bedroom, here's what to expect at every stage of delivery.
From Order To Doorstep
Every order moves through the same four stages, so you always know where things stand.
Order Confirmed
You'll get an email the moment your order is placed, with an estimated delivery window.
Handcrafted To Order
Most beds are built in our workshop, typically within 5 to 10 working days.
Dispatched & Tracked
Once ready, your order ships with a tracking link sent straight to your inbox.
Delivered To Your Room
Our team brings your bed into the room of your choice and takes the packaging away.
Delivery Costs & Timeframes
Pick the delivery option that suits your move-in date and budget.
Standard
Free on orders over £299, otherwise £29.99. Delivered to your doorstep or kerbside.
Express
Our fastest option, available on select in-stock beds and mattresses.
White Glove
Our team assembles your bed in the room you choose and removes all packaging.
Delivery Areas We Cover
We currently deliver across the following regions.
UK Mainland
Full coverage with all delivery options available, including White Glove service.
Scottish Highlands & Islands
Standard delivery is available, though timeframes may run a few days longer.
Northern Ireland & Channel Islands
Standard delivery is available, with a small additional surcharge at checkout.
International Orders
Get in touch with our team for a shipping quote and estimated timeframe.
Once your order is dispatched, you'll receive a tracking link by email so you can follow it every step of the way.
On the day of delivery, our courier will contact you with a delivery slot. Someone will need to be home to accept and inspect the order.
Questions About Your Delivery?
Our team is happy to help with delivery slots, tracking, or anything else about your order.
Terms & Conditions
The agreement between you and Royal Sleep Beds when you browse or buy from us.
By placing an order with Royal Sleep Beds, you agree to the terms set out below. Please take a moment to read through them before you check out.
Orders, Pricing & Payment
All orders are subject to acceptance and availability. Prices are shown in GBP and include VAT where applicable, and full payment is taken at the time of order unless a payment plan has been agreed in writing.
We reserve the right to correct any pricing errors on our website. If an item is listed at an incorrect price, we'll contact you before processing the order.
Product Information & Availability
We do our best to describe and photograph every bed and mattress accurately, though colours and fabric textures can vary slightly on screen compared to in person.
Stock levels and lead times are updated regularly, but on rare occasions an item may sell out after you order. If this happens, we'll offer a suitable alternative, an updated delivery date, or a full refund.
Your Rights & Our Liability
Your right to cancel or return an order is set out in full in our Refund & Returns Policy, which forms part of these terms.
Royal Sleep Beds is not liable for indirect or consequential losses arising from use of our products or website, beyond what is required by law. Nothing in these terms limits your statutory rights as a consumer.
Governing Law & Changes To These Terms
These terms are governed by the laws of England and Wales, and any disputes will be handled in the courts of that jurisdiction.
We may update these terms from time to time to reflect changes in our business or the law. The version published on this page at the time of your order is the one that applies.
Questions About These Terms?
If anything here isn't clear, our team is happy to talk it through before you order.
Email Us